1. Who arranges your insurance
Insurance offered through GreenLife is arranged by Greenhill Insurance Agency, GreenLife’s insurance arm. Greenhill Insurance Agency is licensed by the Tanzania Insurance Regulatory Authority (TIRA): [To be confirmed: TIRA licence category and number].
Greenhill acts as an agent. Your policy is issued and underwritten by an insurance company, which is responsible for paying valid claims. Insurers we work with: [To be confirmed: the insurance companies Greenhill places cover with].
2. Cover we arrange
Motor vehicle, travel, fire and allied perils, burglary, fidelity guarantee, bonds, group personal accident and tour operator liability insurance. See what we cover.
3. Before you buy
- We explain the cover, the main exclusions and the premium before you buy. Always read the policy document, which sets out exactly what is and is not covered.
- Give complete and accurate information when you apply. Incorrect information can mean a claim is not paid.
- Greenhill’s commission: [To be confirmed: how Greenhill is paid, for example commission from the insurer, and whether the client pays any fee]
4. Paying in instalments
Premium financing is a separate loan from GreenLife that pays your premium up front; you repay it over up to six months. It has its own terms, set out on our Fees, Charges and Loan Terms page. [To be confirmed: which of the insurance products premium financing is available for]
5. Claims and complaints
To make a claim or a complaint, call Greenhill on +255 782 784 552 or visit any GreenLife branch. If your complaint is not resolved, you can take it to the Tanzania Insurance Regulatory Authority. See our Complaints Procedure.